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Tag Archives: Business
Bill & Dave – How Hewlett and Packard Built the World’s Greatest Company
Author: Michael S. Malone Published: 2008 Publisher: Penguin Group Starting right from the childhood days of Bill and Dave, it covers their lives as students and how they met and started the Hewlett-Packard (HP) company in a garage in 1939. … Continue reading
The Ultimate Question : Driving Good Profits and True Growth
Author: Fred Reichheld Published: 2006 Publisher: Harvard Business Press As per the author Fred Reichheld, customer satisfaction surveys conducted by organizations have several limitations.Firstly the percentage of customers responding to these surveys is low. Secondly when the survey results are … Continue reading
Aligning Ferret : How an Organization Meets Extraordinary Challenges
Authors: Swapna Kishore and Rajesh Naik Published: 2008 Publisher: Postscript Impressions This “business novel” is about how Sunny Chinappa, a senior manager of a small Indian IT firm called Ferret, plays a key role in aligning it to the business … Continue reading